Q: What is HitTheBadBeat.com?
A: HitTheBadBeat.com is a jackpot information service that provides jackpot amounts, and other relevant jackpot information to users. This information is provided by the poker rooms that host the jackpots.
Q: What does it cost to use HitTheBadBeat.com?
A: The cost of this service is broken down into two parts. There is a cost to the poker rooms to have an account with HitTheBadBeat.com and publish their data, and there will eventually be a cost associated with registration for players. The cost to the poker rooms is determined by the package that they choose (Self Service, or Full Service), and the rates can be requested by contacting HitTheBadBeat.com directly through the form on the "Contact" page.
For the first year after the official launch of the service (will be announced on the homepage and in an email to all registered users) users will be able to register for a free lifetime membership. These users will be grandfathered into the system when the paid subscriptions start and will never have to pay a penny to keep their subscriptions. After the cutoff date, all future users will be subject to a modest annual fee to maintain their subscription. Start spreading the word and register for free before it's too late!
Q: What features are available to public visitors (non-registered users)?
A: Public visitors, or non-registered users, have access to the same information that registered users have access, however non-registered users must access the information on-demand. This means that registered users can locate jackpots, and view the details of them at any given time, but these users cannot track jackpots by email. Non-registered users will not be able to receive weekly email summaries of jackpots, and they cannot receive instant alerts when jackpots meet user-specified criteria.
Q: What features are available to registered users?
A: Registered users can do everything that public visitors can do with the addition of being able to have specific information delivered to them in their email. Registered users can pick and choose which jackpots they want to track, and how they want to track them. They can choose to have weekly jackpot summaries sent to their email, and/or instant jackpot alerts sent to them when certain criteria is met. This allows them to select a jackpot and choose an amount that will trigger an instant email whenever the jackpot exceeds the amount, and again when the jackpot falls below that amount. The users can also enable an alert to tell notify them when the rules of a specific jackpot change.
Q: I registered, but I cannot login. What's wrong?
A: Chances are you haven't yet verified your email address. If you didn't receive a verification email please check your junk, or spam folders in your email. Some email services or email clients can flag legitimate mails as being spam. It is confirmed that Yahoo! does in fact think these emails are SPAM. If this is the case, make sure to un-flag the message as spam and add admin@hitthebadbeat.com to your address book.
Q: I am not receiving emails. What's wrong?
A: Please check your junk, or spam folders in your email. Some email services or email clients can flag legitimate mails as being spam. It is confirmed that Yahoo! does in fact think these emails are SPAM. If this is the case, make sure to un-flag the message as spam and add admin@hitthebadbeat.com to your address book. If the problem persists, please contact us with the form on the "Contact" page.
Q: What if I do not see a specific poker jackpot on HitTheBadBeat.com?
A: This just means that either we have not yet found the jackpot and contacted the poker room, the poker room has not yet found us and contacted us, or the poker room chose not to subscribe to HitTheBadBeat.com. If any of these are the case, please have the poker room contact us through the form on the "Contact" page, or contact us yourself so we can let the poker room know that their players want to start tracking their jackpots.
Q: What do I do if I am having trouble with HitTheBadBeat.com?
A: Please contact us through the form on the "Contact" page. We will get back to you as soon as possible and make sure to resolve any issues that you may be experiencing.
Q: How do I get the jackpots for my poker room tracked on HitTheBadBeat.com?
A: Please contact us through the form on the "Contact" page, and provide us with your contact information and the best time and method to reach you. We will get in contact with you as soon as we can.
